Twelve months ago Ann Coriam was settling down to make a bedtime drink when she and her husband Mike received a late-night phone call telling them their 24-year-old daughter Rebecca was missing at sea.
The trauma of their youngest daughter’s disappearance has been compounded by a frustrating and debilitating quest to find the truth.
“It is like we are in a permanent fog,” said Mr Coriam, 58.
Mrs Coriam, 52, added the family had been “in limbo” ever since disappearance of her daughter, known as Bex.
Rebecca had been working organising children’s activities and games on the 83,000-tonne Disney Wonder, sailing off Mexico’s Pacific coast.
She was last seen on Tuesday, 22 March 2011 at about 05:45 GMT, when CCTV footage showed her making a phone call to her friend from the staff quarters.
Four hours later the alarm was raised when she failed to turn up for the start of her shift.
‘Disney-style treatment’
Despite a search of the ship and the efforts of the Mexican coastguard, she was not found.
As the Coriams flew to Los Angeles from their home in rural Cheshire three days after Rebecca was reported missing, they were told in advance by cruise officials they would be treated “Disney-style”.