Q: We booked a ticket from Washington, D.C., to the Bahamas recently through Expedia. It was a code-share flight with Bahamasair through US Airways.
At the US Airways check-in counter we, and about 50 other travelers, were told by US Airways ticket agents that Bahamasair had not transferred the ticket information to the US Airways system and so none of us could board.
After four hours of pleading, arguing and begging with US Airways and Expedia, we gave up and went home. By that time we couldn’t book any reasonably priced flights to our destination in the Bahamas.
At a minimum we will lose the rental fee for the place in the Bahamas and we’re worried that we’ll also lose the $1,400 we paid Bahamasair. Multiple phone calls to Bahamasair have been unsatisfactory.
This was a genuine travel nightmare. Can you help us?
To see travel expert Christopher Elliott’s response, click the link to the original article below.
