Doing business in the e-commerce age will require a new way of thinking and one effective way of embracing the challenges faced by e-commerce is to ensure that your IT systems are running at peak performance.
Stating that this level of effectiveness will allow the proper delivery of services to clients, President & CEO of Fujitsu-ICL Caribbean, Mervyn Eyre pointed out that every effort must be made by organisations to transform their existing Information Technology (IT) to satisfactory service levels without having to revamp their budget. This he said is a big challenge indicative of today’s thriving companies.
Speaking to senior executives from the IT and business community of The Bahamas at a business benefit seminar held on Tuesday at the British Colonial Hilton, Mr. Eyre challenged the business leaders to embark upon a new mission to ensure that their IT systems will play a significant role in changing the company’s business.
This new focus should provide innovative services capable of changing when the IT infrastructure changes, he added.
“Let’s face it, IT is now intimately interwoven with business processes that they effectively dictate the pace of change,” Mr. Eyre said. “The challenge for Bahamian businesses is to improve the cost effectiveness of your IT infrastructure, to transform your overall business to successfully meet the demands of the new e-commerce world.”
Fujitsu in the Caribbean is a part of the worldwide Fujitsu Group and a leading IT infrastructure company across the region that has been delivering innovative technologies, which have transformed Caribbean businesses and way of life.
Stating that Bahamian businesses need to understand how to provide ‘services on demand’ to their customers, Mr. Eyre explained to the attendees how to transform their existing IT assets to deliver these services.
With the aid of a projected presentation, Mr. Eyre illustrated that ‘service on demand’ is a process centric model of integrating existing systems with new technology to deliver dynamically changing applications as a service at any given time and place, that the service is required.
“This is critical to delivering a new level of agility and value to businesses in The Bahamas,” he said. “Fujitsu will assist Bahamian companies to reap the benefits of the new e-commerce world in a winning way, protecting investments in their current technologies and providing a roadmap for the successful deployment and integration of new technologies for overall improved business results.”
Fujitsu has been operating in The Bahamas for over 10 years and has been instrumental in facilitating the installation of e-learning in Bahamian primary schools. Headquarted in Jamaica, the company has offices in Barbados, Trinidad, St. Vincent and the Dominican Republic with a regional network to facilitate its customers across 23 islands in the Caribbean.
According to the ‘services on demand’ model shown by Mr. Eyre, businesses will be able to organise and leverage their information assets, achieve business growth by tapping into a variety of services demanded by today’s clients, establish and maintain personalised marketing relationships, improve value chain efficiency with suppliers and enhance employee productivity. Moreover, he said, this translates into additional benefits allowing resources within the company to concentrate on new methods of establishing innovative and personalised services.
“Today’s environment requires a serious and calculated approach in determining how money is spent on purchasing and deploying technologies to improve business processes and realize a return on investment,” he said. “Fujitsu provides the expertise and core competencies needed to allow businesses to develop and deploy services on demand with the ability to deliver information, data and applications to anyone, anytime, anywhere and on any device.
“Fujitsu will deliver the architectural foundation using framework, assemble and build services delivery components and step-by-step enhancement of the customer’s service delivery options.”
The CEO also said the cost-effective model supports open standards, which is able to integrate existing products with the choice to add or use new solutions.
By Lisa King, The Nassau Guardian
